A busy AandW restaurant in the beautiful Shuswap region of British Columbia is looking for an experienced Food Service Supervisor to lead their front of house and kitchen teams. Friendly Fast Foods Inc., which operates this location in Salmon Arm, is part of a group that values quality food, fast service, and a welcoming atmosphere. If you have at least three years of experience in a fast food or quick service environment and are ready to step into a leadership role, this full time permanent position offers a competitive wage of CAD 20.00 to CAD 23.00 per hour, depending on your experience. You will not just supervise; you will train staff, manage inventory, handle customer concerns, and ensure every burger and root beer float meets the high standards that A&W is known for. The restaurant is open during daytime and evening hours, and you will work a mix of shifts. This is not a desk job; you will be on your feet, leading by example, and ensuring smooth operations during busy periods.
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Company Overview
The employer is 472631 BC Ltd, operating as AandW Salmon Arm under the Friendly Fast Foods banner. They are a locally focused franchise group with a strong commitment to guest satisfaction and team development. The principal has partnered with IPAMS, a licensed DMW accredited recruitment agency, to handle the hiring process for Filipino workers. The agency is located in Manila and follows ethical recruitment practices. They do not charge illegal placement fees. The restaurant environment is fast paced and team oriented, with a focus on cleanliness, safety, and speed of service.
Key Responsibilities
- Supervise, coordinate, and schedule the activities of staff who prepare, portion, and serve food, ensuring adequate coverage during peak hours
- Train new and existing crew members in job duties, sanitation procedures, and safety protocols, maintaining A&W operational standards
- Estimate and order ingredients and supplies required for meal preparation, monitoring inventory levels to prevent shortages or waste
- Address customer complaints or concerns professionally and resolve issues to maintain a positive dining experience
- Maintain records of stock, repairs, sales, and wastage, preparing reports for the restaurant manager as required
- Ensure that food quality, speed of service, and overall guest experience meet or exceed company targets
- Hire and onboard food service staff in collaboration with the restaurant manager, participating in interviews and orientation
Qualifications
A high school diploma or equivalent is required. You need at least three years of paid work experience in a fast food or quick service restaurant, with at least one year in a supervisory or team lead capacity. Strong English communication skills are essential for interacting with customers and staff. You must be physically fit for standing, walking, lifting up to fifteen kilograms, and working in a warm kitchen environment. A willingness to work daytime, evening, and weekend shifts is necessary. Filipino citizens aged twenty to forty five years old with a valid passport are encouraged to apply. You must be able to pass a pre employment drug test. No formal degree is required.
Benefits and Perks
This full time permanent position pays CAD 20.00 to CAD 23.00 per hour based on experience, which is above the British Columbia median wage of CAD 20.15 per hour. Based on a forty hour work week, your monthly earnings will range from approximately CAD 3,500 to CAD 4,000. Overtime pay is available at applicable rates. You will receive on the job training on A&W systems and food safety standards. The employer provides a safe and compliant work environment. The agency assists with visa processing, DMW documentation, medical examinations, and pre departure orientation. There are opportunities for career advancement within the Friendly Fast Foods group.
How to Apply
To apply for this Food Service Supervisor position, visit the IPAMS office in Manila or call their telephone number for an appointment. Bring your updated resume, employment certificates, valid passport copy, PSA birth certificate, NBI clearance, and recent ID photos. Complete your DMW E registration and PEOS certificate online before visiting. Beware of illegal recruiters; the agency does not charge placement fees. Positions are limited and the team is looking to fill this role promptly. Submit your application at your earliest convenience.
