If you enjoy variety in your workday and want to be part of a tight knit team in one of Australia’s most stunning alpine regions, this dual role is an excellent fit. Oaks Lake Crackenback Resort in Jindabyne is looking for energetic and detail oriented individuals to work across both Food and Beverage service and guest room cleaning. One shift you might be serving a family breakfast in the restaurant, and the next you could be making sure a cabin is spotless for arriving guests. This is not a single duty job; it is a chance to build a broad skill set in a busy resort environment. The resort is set in the beautiful Snowy Mountains, offering a lifestyle that combines work with easy access to outdoor activities. If you have a keen eye for detail, a positive attitude, and are available for a rotating roster including weekends and public holidays, this casual position offers excellent hourly rates with higher pay on Saturdays and Sundays. You will receive full training on cleaning chemicals and equipment, so prior housekeeping experience is preferred but not mandatory.
sponsored
Company Overview
The employer is Minor Hotels, one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Their brands include Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli. The company is committed to investing in employee skills and fostering an outstanding workplace culture. At Oaks Lake Crackenback Resort, the team is dedicated to delivering exceptional guest experiences in a beautiful alpine setting. The work culture is supportive, with a focus on collaboration and pride in your work. This is not a corporate head office role; you will be on the ground, making real connections with guests and contributing directly to their enjoyment of the Snowy Mountains.
Key Responsibilities for Food and Beverage Service
- Take guest orders accurately and attentively, accommodating dietary preferences and special requests with a friendly manner
- Develop menu expertise to confidently recommend food and beverage options, including daily specials and local produce
- Serve food and beverages professionally and efficiently, ensuring that each guest feels attended to throughout their meal
- Deliver exceptional customer service by engaging warmly with guests, promptly addressing their needs, and striving to exceed expectations
Key Responsibilities for Guest Room Cleaning
- Thoroughly clean guest rooms including making beds, vacuuming carpets and floors, dusting furniture, and cleaning bathrooms to a pristine standard
- Complete daily cleaning tasks efficiently within the allocated hours, managing your time to meet productivity targets
- Collaborate with team members to meet cleaning targets and operational goals, communicating any maintenance issues or supply shortages
Qualifications
Successful candidates will have prior experience in housekeeping or cleaning roles, which is highly regarded but not essential. Strong attention to detail and a commitment to maintaining high cleanliness standards are required. A basic understanding of safe handling and usage of cleaning chemicals and equipment is expected, though full training will be provided. You must have good physical fitness and stamina for bending, lifting, and standing for extended periods. Professional and clear communication skills are necessary to interact with guests and team members. Strong time management and the ability to prioritise tasks efficiently are essential. A positive and proactive attitude with a strong work ethic is critical. Availability to work flexible hours including weekends and public holidays is required. Australian or New Zealand working rights are mandatory.
Benefits and Perks
This casual position pays an hourly rate of AUD 32.31 from Monday to Friday, AUD 38.78 on Saturday, and AUD 45.24 on Sunday, excluding superannuation. Weekend shifts are particularly well compensated. You receive exclusive hotel deals including 50 percent off stays at Minor Hotels in Australasia and 20 percent off for friends and family. Global perks include international accommodation discounts across all Minor hotel brands. Retail rewards give you cashback and discounts at over 400 top retailers in Australia and New Zealand. Discounted entertainment and activities are available. You get exclusive health insurance offers and workplace banking benefits. Generous leave includes parental leave and birthday leave. Wellness support includes an Employee Assistance Program. Uniform and training are provided.
How to Apply
To apply for this dual role, submit your application through the job portal where you found this listing. Shortlisted candidates will be contacted for an interview. This is a role designed for someone who wants to grow, contribute, and be part of a dynamic team in a stunning location. We hope to hear from you.
